Terms and condition
1. Objectives
It is the goal of Alpha Trust FX (“Alpha Trust FX”), to help users enter and navigate the cryptocurrency space, and provide tools to help users make their own sound decisions relative to growing their wealth. Services are intended for medium- and long-term investors.
2. Activities
2.1 Account creation
Alpha Trust FX will create the necessary crypto exchange accounts on behalf of, and with permission of the user. Once account set-up is complete, users are provided with the account credentials and password change instructions, at which point users will have full control over their account. Users are the full and sole owner of their exchange accounts and carry all responsibilities that come with opening, holding, and managing such accounts.
2.2 Asset allocation
Alpha Trust FX uses dynamic, proprietary algorithms to define and perform portfolio allocation, based on user input. Manual trades or transactions conducted by users may limit Alpha Trust FX’s account monitoring and reporting ability.
2.3 Fund deposits and withdrawals
Users are responsible for depositing and withdrawing funds to/from their account, however Alpha Trust FX will provide clear instructions on how to do so.
2.4 Account monitoring and reporting
Alpha Trust FX will continuously monitor user accounts and provide users with a monthly dashboard with easy-to-understand portfolio and performance details.
3. Fees
3.1 Fee structure
Alpha Trust FX offers different plans: freemium, and performance fee. The freemium plan is totally free and offers limited functionality.
Our customers especially like the no-profit-no-pay model as it means that Alpha Trust FX only gets paid if the customer wins. We like this also!
3.2 Promotions
Alpha Trust FX reserves the right to apply promotional discounts to the fees listed under 3.1. This is completely at Alpha Trust FX’s discretion.
3.3 Other fees
Alpha Trust FX does not charge any additional or hidden fees. For any transaction or trading fees that may be charged by cryptocurrency exchanges and/or banks, users accept full responsibility.
4. Security
4.1 Infrastructure
Alpha Trust FX is powered by Google Cloud. Google Cloud helps reducing the cost, complexity, and risk associated with security and compliance in the cloud.
4.2 Exchanges
Alpha Trust FX thoroughly vets its partners and only works with major “top-10” exchanges. User funds remain on their personal exchange account and interactions between Alpha Trust FX and user accounts are performed by means of customer owned API keys. API access is limited, hence in the unlikely event of a security breach, no fund withdrawal can take place.
5. Disclaimer
5.1 Financial advice
Alpha Trust FX does not provide financial advice. Alpha Trust FX is not a Registered Investment Advisor, Broker/Dealer, Financial Analyst, Bank, Securities Broker, Commodity Trade Advisor, or Financial Planner. The information provided, such as optimal fund allocation, is based on user input and for information purposes only. The Information is not intended to be and does not constitute financial advice or any other advice, is general in nature and not specific to you. Before using Alpha Trust FX, users should seek the advice of a qualified investment professional and undertake their own due diligence. Alpha Trust FX is not responsible for any investment decision made by users.
5.2 Warranties
Alpha Trust FX disclaims to the full extent authorized by law any and all warranties, whether express or implied, including, without limitation, any implied warranties, merchantability or fitness for a particular purpose. Alpha Trust FX does not warrant that its services and applications will be free of bugs, errors, viruses or other defects, nor that trade results will be profitable.
5.3 Liability
In no event can Alpha Trust FX or any of its owners be liable to users or any party related to users for any indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, or losses, even if Alpha Trust FX has been advised of the possibility of such damages. In any event, Alpha Trust FX’s total aggregate liability to users for all damages of every kind and type (regardless of whether based in contract or tort) shall not exceed the fees paid to Alpha Trust FX for the use of our services or applications.
6. Risks
Investing in any asset class, including crypto currencies, holds numerous risks, for example: technology risks, exchange risks, security risks, regulatory risks. Before deciding to leverage Alpha Trust FX services, users should carefully consider their investment objectives and risk appetite. The possibility exists that users lose some or all of their initial investment and therefore no money should be invested that users cannot afford to lose.
As with any market, for a transaction to happen it requires a seller, a buyer, and a price agreement. Loss-limiting strategies such as stop-loss orders may not be effective because market conditions or technological issues may make it impossible to execute stop-loss orders. Alpha Trust FX is not responsible for any losses incurred as a result of using Alpha Trust FX’s advisory services.
7. Privacy
Alpha Trust FX is fully compliant with GDPR (General Data Protection Regulation), an EU regulation enforceable as of May 25, 2018. Alpha Trust FX stores the minimum possible amount of user data necessary to deliver its services. Stored user data includes: name, date of birth, country of residence, email address, and exchange API keys (encrypted). User data will never be shared with any third party before explicit user consent. Users have the right for their user data to be forgotten, which can be requested over email.
8. Communication
The User understands and agrees to the preceding sections. The User also agrees to the following:
- User agrees to not hold Alpha Trust FX liable for any realized trading loss in any currency or asset;
- User reserves the right to stop using Alpha Trust FX at any point;
- You agrees and warrants that any information provided to Alpha Trust FX is accurate and complete;
- User agrees that Alpha Trust FX is offering a Software as a Service (SaaS). This means that Alpha Trust FX monitors user accounts on users’ behalf on exchanges that are not affiliated with Alpha Trust FX;
- User agrees to take full responsibility for identifying and paying any tax liabilities that may exist as a result of trading, or Alpha Trust FX services in general;
- This agreement is governed by and construed in accordance with the Dutch law and any dispute, which cannot be amicably resolved, shall be submitted to the jurisdiction of the Court in the Netherlands;
- Alpha Trust FX reserves the right to terminate or deny service to anyone, at any time, for any reason.
